Elizabeth earned her BA in English and Communications from Penn State University, with a focus on creative writing. Through her work with market and user research in academic publishing, she became interested in a user-centered approach to strategy and design. She went on to study at Parsons School of Design, earning her MS in Strategic Design and Management in 2015. For several years, she worked as a strategist for a change management consultancy in New York. In her role as a project manager, analyst, strategist and researcher, she partnered with clients to help them envision, plan for, and manage change in their organizations.